Welcome to terrionahill.us. Please read the following terms and policies carefully before using our website.

1. Terms of Service

By using this site, you agree to our terms. You must not misuse our services. Orders may be canceled at our discretion. We reserve the right to change our terms at any time.

2. Privacy Policy

We respect your privacy. We collect information like name, address, and email to process your orders. We do not sell your personal information. For more details, please email us at [email protected].

3. Shipping Policy

• Processing Time: 1–3 business days
• Shipping Time: 7–12 business days
• Estimated Delivery: 8–15 business days total
• Flat shipping rate: $4.99 USD for all orders
• Tracking is provided when available
• Notes:
  Total Estimated Delivery Time: This is calculated as Handling Time + Transit Time. These are estimates and not guarantees.
  External Delays: Once your order is in transit with the carrier, unforeseen delays (e.g., weather, carrier operational issues) may occur that are beyond our control. We appreciate your understanding.

4. Return & Refund Policy

Returns are accepted within 30 days if the item is unused and in original condition. Return shipping is not covered. Personalized items are non-refundable unless faulty. Email us at [email protected] to start a return.

5. Payment Policy

All prices are in USD. We accept Credit/Debit Cards and PayPal. Your bank may charge an international transaction fee depending on your location. Cash on delivery is not available.